Research into the adoption and use of ICTs, Web 2.0, Cloud and e-collaboration technologies

ICTResearch.org Publications

Published Papers

Robertson A, Soopramanien DGR and Fildes RA, 2007, 'Segmental new-product diffusion of residential broadband services', Telecommunications Policy, vol 31(5), pp 265-275.

Robertson A, Soopramanien DGR and Fildes RA, 2007, 'Segmentation based analysis of internet service adoption of UK households', Technology in Society, vol 29, pp 339-350.

Robertson A.W., Soopramanien D, Fildes R. 2004 “Understanding Residential Internet Service Adoption Patterns in the UK” in Telecommunications Forecasting, Telektronikk 4th Quarter 2004.

Soopramanien DGR, Fildes RA and Robertson A, 2007, 'Consumer decision making, e-commerce and perceived risks', Applied Economics, vol 39, pp 2159-2166.

Soopramanien DGR and Robertson A, 2007, 'Adoption and usage of online shopping: an empirical analysis of the characteristics of ‘‘buyers’’ ‘‘browsers’’ and ‘‘non-internet shoppers’’', Journal of Retailing and Consumer Services, vol 14(1), pp 73-82.

Working Papers

Robertson A.W., Pearce N., “Exploring the Role of 24/7 Portal Based e-Management Technologies Among SMEs” Lancaster Centre for e-Management and e-Science working paper.

Robertson A.W., Lockett N., Brown D., Crouchley R., “Decision Makers Attitude towards the Computer and its effect on Web Based Technology Adoption” Lancaster Centre for e-Management and e-Science working paper.

Robertson A.W., Crouchley R., Brown D., Lockett N. “The search for Innovators and Early Adopters of e-Collaborative Technologies within Small and Medium Sized Enterprises in the UK” Lancaster Centre for e-Management and e-Science working paper.

Robertson A.W., Soopramanien D., Fildes R., “Household Technology Acceptance Heterogeneity in Computer Adoption” Lancaster University Working Paper Series.

White Paper's

Robertson A.W., Crouchley R., Brown D., Lockett N. “ICT Penetration Rates and Attitudes Towards Portal Based e-Management Technologies within Small and Medium Sized Enterprises in the North of England”, Lancaster Centre for e-Management and e-Science/Northern Leadership Academy White Paper, 23rd April 2007.

Robertson A.W., Soopramanien D., “Measurements of the Digital Divide and ICT Penetration Rates in the United Kingdom”, Icon White Paper Series #1, December 2005.

Conference Presentations

Fildes R., 2006, Keynote Speech, “Evaluating Key Forecasting Techniques—Their suitability for telecoms services.” IIR Telecoms Market Forecasting Conference, Lisbon.

Robertson A.W., 2002, “Understanding the Factors that Drive Residential Internet Adoption and Usage” at the International Symposium on Forecasting, Dublin, Ireland.

Soopramanien D, Read R., 2003 “Bridging the Digital Divide: the Growth Implications of e-Commerce for Small & Developing States ” at the Pacific Regional Science Conference, Acapulco.

Robertson A.W., Soopramanien D, Fildes R., 2003, “Forecasting Household Information and Communication Technology (ICT) Adoption Rates: An analysis of the British residential ICT market” at the International Symposium on Forecasting, Mexico City, Mexico Presented by Fildes, R.

Robertson A.W., Soopramanien D, Fildes R., 2004, “The Combined Effects of Human Characteristics and Product Attributes on Technology Forecasting: An analysis of British residential ICT adoption patterns” at the International Symposium on Forecasting, Sydney, Australia.

Soopramanien D, Fildes R., Robertson A.W., 2004 “Usage of Internet and Internet shopping as Predictors of Preferences to shop Online across Product Categories” at the Informs Marketing Science Conference, Rotterdam.

Robertson A.W., 2004, “Understanding Consumer Behaviour in Information and Communication Technologies.” at the International Telecommunication Union: Workshop session from the International Institute of Forecasters, Geneva.

Robertson A.W., 2005, “Broadband services: Incorporating consumer behaviour into forecasting methodologies.” at the Vision in Business: Forecasting Telecommunications workshop, London.

Robertson A.W., Soopramanien D, Fildes R., 2005, “Segmental New-Product Diffusion” at the Informs Marketing Science Conference, Atlanta.

Soopramanien D, Fildes R., Robertson A.W., 2005 “Online Shopping Choice Behaviour of ‘Buyers’, ‘Browsers’ and ‘Non-Internet Shoppers’ ” at the Informs Marketing Science Conference, Atlanta.

Online Shopping

Soopramanien D, Fildes R., Robertson A.W., 2004 “Usage of Internet and Internet shopping as Predictors of Preferences to shop Online across Product Categories” at the Informs Marketing Science Conference, Rotterdam.

Soopramanien D, Fildes R., Robertson A.W., 2005 “Online Shopping Choice Behaviour of ‘Buyers’, ‘Browsers’ and ‘Non-Internet Shoppers’ ” at the Informs Marketing Science Conference, Atlanta.

Soopramanien D, De Kervenoael, R. Elms J, Hallsworth, A., 2005 “Exploring Value Through Integrated Service Solutions: The Case of e-Grocery Shopping ” at the European Institute for Retailing and Services Studies, Florida.